The information displayed on My Care Plus is the latest information from your physician's office. If you have not updated your information with your physician recently, you can do this on your next visit. If you have updated your information with your doctor's office more than 72 hours ago, please contact My Care Plus Support at 1-855-887-6788 (toll free) to report the issue.
What should I do if there is incorrect information in my health record?
What should I do if I have updated my information with my physician's office, but it is not displaying on the site?